By Jack Perry
Knowledge is a special power that gives you leverage in all negotiations. The more you know about your prospects and clients, the better chance you have of providing the specific services and products they desire. And the more times you give your prospects and clients exactly what they want, the more likely you are to make them clients for life.
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by Jack Perry
“The only way to make a man trustworthy is to trust him.” – Henry L. Stimson
“Handshake agreements” have moved societies along and accomplished much since the beginning of time. Whole nations have been created, property bought and sold, and millions of other deals have been agreed to without benefit of a contract, with no more than the joining of two hands. Originally a means to demonstrate to the person you were meeting that you were not concealing a weapon, the handshake now is a social indication of openness and trust. In greeting or to seal an agreement, the handshake requires a relationship between two people to execute it. It’s a symbolic action to signify mutual assent.
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By Jack Perry
When you reach in your mailbox and take out your stack of “stuff,” what do you find? Bills, catalogs, credit card offers, bank statements, penny savers, and magazines; nothing very interesting. But the day you reach in and find a small pale blue envelope, personally hand-addressed to you with a real stamp, you get excited and tear into it immediately to see what’s inside.
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By Jack Perry
Did you know that most people never learned how to listen? Granted, many are blessed with the physical ability to receive audible sounds and then process them into meaning, but that is called hearing. In fact, hearing and listening are two completely different things.
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by Jack Perry
Most business professionals know that getting team members,clients and prospects to trust you is one of the biggest and continuing business challenges. Often, you and your clients must have many meetings before you earn their trust and get them to open up to you. Depending on what your proposition is, this can be an extremely time-consuming process. And because the trust factor is so important, you can’t overlook this step.
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By Jack Perry
Have you ever met a person for the first time and felt drawn to him or her in some inexplicable way? Maybe you felt as if you’d known her forever, or you really connected through your conversation. Whether you realize it or not, your positive impression of this person was a result of her communication skills.
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